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RETURNS Policy

  • Returns are subject to the Xfurbish’s return policy. On receipt of your order, you can claim for a return within 7 working days.
  • Click on View your order History & select the order you wish to return, then select the Problem with product option & mail us with the apt subject line.
  • Seller would contact you proactively within 48 hours & respond to your request, resolve if any queries regarding the product. 
  • Once the seller responds back &  validates to return/ replace , buyer has to ship the product within 2 working days 
  • Ensure to self-ship the product using any courier having package tracking capabilities within 2 working days after seller validates for replacement.
  • Product shipped back should ensure packed safely & is in original condition as it was shipped & the tracking details to be shared to the seller.
  • On receipt of the product & verified by the seller, replacement product is shipped & updated to you.
  • Your concern will be addressed & resolved withing 14 working days.
  • In any case if the resolution given by Seller is not apt as per the Xfurbish policy then Xfurbish Shield team will address & resolve unprejudiced.


Note: 

  • Products are returnable within the applicable return window.
  • Once the return is validated product has to be shipped proactively within 48 hours to get quick resolution.
  • If an eligible item is out of stock from the same seller, it cannot be replaced. Only a refund against the returned item will be issued.
  • In case if the New product is returned should include price tags, labels, original packing, freebies and accessories which were shipped along with the product.
  • In any case buyer rejects the order, return shipping charges & refund processing charges will be applied to the amount paid & rest will be refunded.