Xfurbish Shield – Trust has U & US in it, you can trust US to give you more than promised
Xfurbish Shield is mainly intended to have a fair buying experience on our portal as E-commerce is the activity of electronically buying or selling of products on online services, in addition, when our buyer/customers shop on our portal there should be some reliability & we aspire our customers return & reorder with us. Furthermore, in order to continue to restore customer faith and help Xfurbish sellers build a healthy relationship with their customers. Xfurbish Shield is an entity which is always there to assist our customers in any kind of query which is not been answered or addressed with their buying experience. The query which is been brought notice to Xfurbish Shield would be resolved within the stipulated timeline. Xfurbish Shield will intervene in disputes between buyers and sellers to rectify issues when the seller/buyer has failed to act adequately to resolve the issue. Our team would be there to revert back to any query raised & see to that there is a resolution given which is unprejudiced. Either of them can approach us if there is any concern which needs to be addressed by our team. Once we receive a query we have our own way of approach to handle & resolve it. We strive to give the best experience & to reinstate trUSt of our customers.
- Mandatory to have purchased physical goods from a seller on the Xfurbish marketplace
- If Seller doesn’t respond to buyer’s mail (return/refund/cancellation request) within 2 working days.
- If the buyers concern is not resolved with the resolution given by seller Xfurbish Team will resolve it unprejudiced.
- Xfurbish Team – We strive to resolve our buyer’s resolution within 14 working days once buyer’s marks first mail to seller about any concern.